Orders are processed within 1-3 business days, Monday to Friday, excluding public holidays.

Estimated delivery time: 6–12 business days after the order has been processed.

Once shipped, you’ll receive an email with a tracking number to follow your order’s progress.

For more details please visit our Shipping Policy.

You have the legal right to cancel your order within 14 days of receiving your item, for any reason. To cancel, email us at support@rilvana.co.uk with your order number. Once you have notified us of your cancellation, you have a further 14 days to return the item.

For more details please visit our Return and Refund Policy.